Current Visitor Guidelines at F.F. Thompson Hospital

Here's what to know when visiting with loved ones. Keeping everyone safe is our # 1 priority!

 

Visitor Information

Visiting Hours for F.F. Thompson Hospital
  • Visiting hours are between 8 a.m. and 8 p.m. daily.
Visitation for Patients Admitted to the Hospital
  • Please note there are exceptions for admitted patients who are still boarding in the Emergency Department, as well as others as noted in the section below. At any given time two visitors may be at a patient’s bedside. 
  • All visitors must be 12 years old or older, with the exception of the Birthing Center (no one under the age of 18 may visit unless they are a sibling of the newborn).
  • Individuals who are sick or suspected of having COVID, or those who have had a positive exposure in the past 10 days, may not visit.
  • Any aggressive or disruptive behavior by anyone will not be tolerated. Visitors demonstrating bad behavior as deemed by hospital associates will be asked to leave for the remainder of the patient's stay at the hospital. 
Exceptions

Patients with COVID or awaiting a COVID test result:

  • One visitor permitted. Visitors must wear personal protective equipment. No visitors in the ED and procedure areas unless one of the exceptions is met.

Patients with intellectual and/or developmental disabilities:

  • Patients with intellectual and/or developmental disabilities, as well as patients with cognitive impairments (including dementia), may designate at least one support person to remain with them through their hospitalization. Additional visitors may also be with the patient during designated visiting hours.

Emergency Department Patients:

  • One visitor at a time is permitted to be with the patient. However, the visitor does not have to be the same person; other designated individuals can visit with the patient throughout the duration of the stay, one at a time. If waiting room is too busy, visitors may be asked to leave.
  • If the patient is admitted into the hospital, but still in the ED waiting for a bed, hospital visitation and exception guidelines will be followed.
  • Pediatric patients in the Emergency Department may have two parents/guardians present.

Birthing Center Patients:

  • No one under 18 years old is allowed to visit unless they are a sibling of the newborn and accompanied by a supervising adult at all times. All visitors must show identification and receive a visitor’s badge prior to being allowed on the unit.
  • During triage/evaluation and labor (or patients undergoing a surgical procedure), two support people (designated by the patient) are permitted bedside.
  • Following delivery (postpartum), visitation may occur between 8 a.m. and 8 p.m.
    • Up to four visitors (designated by the patient) are allowed at the bedside.

End-of-Life Patients:

  • Two visitors at a time are permitted to be with the patient. Additional exceptions may be made; ask the unit staff.

Surgical and Ambulatory Procedure Patients:

  • Prior to surgery, one support person and one visitor may be at patient’s bedside.
  • During surgery, visitor/support person may stay in the waiting room until the procedure is completed or patient is discharged. 

Inpatient Pediatric Patients:

  • Two designated individuals during visiting hours.
  • For overnight guidelines or COVID-positive patients, ask the unit staff.

Please note any aggressive or disruptive behavior by anyone will not be tolerated. 

Parking

Free parking is available for patients and visitors in designated parking lots at all entrances of the facility.
Patients needing emergency care can be dropped off and picked up using the driveway in front of the Emergency Department. The main entrance driveway is for patients being dropped off and patients being discharged only. Please do not leave your car unattended in any of the driveways.

Questions

Have questions about infection control and what is being done to protect your loved one from COVID-19?

Email icp@health.ny.govcovidadultcareinfo@health.ny.gov, or covidnursinghomeinfo@health.ny.gov.