Five Receive Thompson’s Service Excellence Award

CANANDAIGUA – UR Medicine Thompson Health recently named five of its associates as third-quarter 2024 Service Excellence Award winners.

Recipients of the quarterly award are chosen by the health system’s Service Excellence Team, which reviews compliments from patients, families, and coworkers submitted by system leaders.

Chosen for the honor by the health system’s Service Excellence Team (SET) were:

• Thomas Bonfiglio of Pittsford, a registered nurse in the Emergency Department.
• Hayden Halstead of Canandaigua, a registered nurse in the hospital’s RN Residency Program.
• Alexandria Michaels of Lyons, a nurse practitioner in Internal Medicine at the Canandaigua Medical Group.
• Dr. Lauren Paraison of Rochester, an OB/GYN physician with the Canandaigua Medical Group.
• Lisa Years of Canandaigua, a registered nurse in Urgent Care.

Each recipient of the Service Excellence Award receives points to be used on Thompson’s online shopping site and is featured in CEO presentations as well as on Thompson’s intranet site and in its internal newsletter.