Anne Johnston
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Eight Chosen for Thompson’s Service Excellence Awards

CANANDAIGUA – UR Medicine Thompson Health recently named eight of its associates as third-quarter 2023 Service Excellence Award winners.

Chosen for the honor by the health system’s Service Excellence Team (SET) were:

  • Jordyn Chappelle of Rushville, from the hospital’s 3 East floor
  • Anastasia Fedele of Honeoye Falls, from the ICU
  • Stephanie Friel of Canandaigua, from Clinical Quality
  • Tony Foster of Palmyra, from Facility Services
  • Dr. Scott Glick of Geneva, from the Emergency Department
  • Andrew Hess of Fairport, from Facility Services
  • Gregory LaDow of Victor, from Radiology
  • Shaylan Watts of Canandaigua, from the Emergency Department

The Service Excellence Award acknowledges Thompson associates who consistently deliver exceptional service. The SET selects award recipients quarterly, after reviewing system leaders’ submissions of compliments from patients, families, and coworkers.

Each recipient of the Service Excellence Award is given points to be used on Thompson’s online shopping site and is featured in CEO presentations as well as on Thompson’s intranet site and in its internal newsletter.

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