Thompson Urgent Care Centers Launch 'On My Way' Feature

CALLED “ON MY WAY,” a new feature allows community members to check wait times at Thompson’s three urgent care locations, in Canandaigua, Farmington and Newark.

The optional feature allows individuals to let the staff know they are on their way to a particular urgent care center and why, along with their estimated time of arrival.

“While patients at the walk-in urgent care sites are still prioritized based on the severity of their conditions, ‘On My Way’ allows the staff to anticipate patients’ arrival, streamline the check-in experience and plan for more efficient patient care,” said Medical Director of Urgent Care Dr. David E. Baum.

To use “On My Way” prior to visiting any of the three urgent care centers – all of which are affiliates of F.F. Thompson Hospital – visit ThompsonHealth.com/UrgentCare.