CANANDAIGUA – Effective March 1, F.F. Thompson Hospital will have a new check-in process for all visitors to hospital inpatients as well as visitors who are accompanying patients to the hospital’s Emergency Department.
The process mirrors one Thompson Health instituted at the neighboring M.M. Ewing Continuing Care Center last October. Visitors will stop at the Information Desk, provide a driver’s license, and obtain a one-day sticker to serve as their visitor pass. Upon departure, visitors will return their pass to the desk.
Manager of Volunteers/Information Desk Brandy Collett said since Thompson launched the policy at the Continuing Care Center last fall, it has been well-received by family members and other visitors.
“Staff have worked diligently to make the process as efficient as possible and we’ve been able to establish this same procedure for all visitors to our Birthing Center unit in the hospital,” she said, noting a number of Rochester hospitals have similar check-in policies, as do some of the local school districts.
Collett added, “Requiring visitors to check in and be issued a visitor’s pass provides an added layer of safety for our patients and staff and is an extra security measure for our facilities.”
All existing visitation guidelines at the hospital will still apply. For example, Emergency Department patients are still limited to one visitor at a time. However, Emergency Department patients who have been admitted and are awaiting a bed on a medical/surgical until are permitted two visitors. In addition, the hospital does not permit visitors under the age of 12 unless they are a sibling to a newborn or are visiting a patient receiving end-of-life care.
For more information, visit www.ThompsonHealth.com/Patients-Visitors.