CANANDAIGUA – Environmental Services’ evening shift was recently named the 2021 Department of the Year by UR Medicine Thompson Health.
During patient surges, hospital discharges happen later than usual, often falling during the evening shift. “The members of this small team are often tasked with cleaning multiple rooms so Nursing can move patients, preventing Emergency Department boarders and opening up telemetry and I.C.U. beds,” said Vice President of Patient Services/Chief Nursing Officer Hazel Robertshaw.
According to Robertshaw, the team members on Environmental Services’ evening shift are strategic in making patient throughput possible, remaining nimble and upbeat as more patients are flagged and bed priorities change. “The movement of patients would not be made possible without their flexibility and teamwork,” she said.